Long Term Customer Care Professional and Virtual Assistant

ID SCORE 33
I am an experienced BPO customer care professional with various experiences in different fields, and 1 year and 6 months experience in VA as Verification Staff. 

Age: 35
Gender: Male
Date Posted: 2018-04-04
Availability: 2 weeks notice
Availability Date: 2000-04-30
Desired Salary:
₱ 25,000 6,250 per week
USD $ 501 125 per week
AUD $ 679 169 per week
EUR € 475 118 per week
GBP £ 403 100 per week
Educational Attainment: Bachelor's Degree
Current Employment Status: Recently unemployed, looking for my next job
Employment Type: Full Time
Number of hours per week:
40+

Detailed Summary:
I'm very much interested in learning new jobs, and I'm fast and willing to learn and to be trained. In all my work experiences, I have worked for accounts with different niches. I'm well versed in inbound and outbound calls, take down and leave notes on different accounts, practiced in speaking with professionals and consumers as well. Competent and keen to details, which is a requirement in most of the accounts handled. Also handled trainees and/or nesting agents. 
 
I can work under minimum supervision individually and as a team. I'm loyal dedicated and passionate about all the work that I have been into. 

Summary of Experience:
I have 6 years Experience in BPO Industry, worked in UHG, CHARTER and AMERICAN EXPRESS. I started working online since 2015 as VA for 1 year and 6 months with IMAGE ORTHODONTICS with an office in California. I am an experienced Customer Service Professional and an Accomplished Virtual Assistant that loves multitasking. My previous skills and experiences, I had an opportunity to work in Eastern, Central or Pacific US time, so I'm very much practiced in working at different times.

Skills

Personal

    Ability to Understand and Follow Instructions
  • Exceptional Quality Skill Level. Expert.

  • Adhere to Structured Timetable
  • Exceptional Quality Skill Level. Expert.

  • Attitude is Positive and Friendly
  • Very Good Skill Level. High Usage or Capability.

  • Creativity
  • No Skill or Experience. Unfamiliar.

  • Effective Communication
  • Very Good Skill Level. High Usage or Capability.

  • Focus and Attention to Detail
  • Very Good Skill Level. High Usage or Capability.

  • Information Gathering and Documentation
  • Very Good Skill Level. High Usage or Capability.

  • Initiative
  • Very Good Skill Level. High Usage or Capability.

  • Internet Browsing and Research Skills
  • Very Good Skill Level. High Usage or Capability.

  • Leadership
  • Above Average Quality Skills. Experienced.

  • Learning new skills rapidly
  • Excellent Skill Level. Skilled Professional.

  • Logic and Reasoning
  • Very Good Skill Level. High Usage or Capability.

  • Math skills
  • Very Good Skill Level. High Usage or Capability.

  • Organization and Planning
  • Good Quality Skills. Regular Use or Capability.

  • Problem Solving Ability
  • Good Quality Skills. Regular Use or Capability.

  • Reliability and Results
  • Excellent Skill Level. Skilled Professional.

  • Self-Management
  • Excellent Skill Level. Skilled Professional.

  • Speed of Work and Output
  • Excellent Skill Level. Skilled Professional.

  • Teamwork
  • Excellent Skill Level. Skilled Professional.

  • Typing Speed
  • Very Good Skill Level. High Usage or Capability.

  • Work Ethic
  • Excellent Skill Level. Skilled Professional.


  • General Experience

    No experience..

Applications

    Apple Keynote
  • Some Experience. Below Average Skills.

  • Apple Numbers
  • Average Quality Skills.

  • Apple Pages
  • Average Quality Skills.

  • Email
  • Excellent Skill Level. Skilled Professional.

  • Google Docs
  • Very Good Skill Level. High Usage or Capability.

  • MS Excel
  • Very Good Skill Level. High Usage or Capability.

  • MS Outlook
  • Very Good Skill Level. High Usage or Capability.

  • MS Power Point
  • Very Good Skill Level. High Usage or Capability.

  • MS Word
  • Excellent Skill Level. Skilled Professional.

  • Open Office
  • Average Quality Skills.

  • Thunderbird
  • Awareness but no Skill or Experience.

English

    Editorial Experience
  • Awareness but no Skill or Experience.

  • Punctuation and Editing
  • Awareness but no Skill or Experience.

  • Reading & Comprehension
  • Good Quality Skills. Regular Use or Capability.

  • Research and Compilation
  • Good Quality Skills. Regular Use or Capability.

  • Speaking English
  • Good Quality Skills. Regular Use or Capability.

  • Spelling and Grammar
  • Good Quality Skills. Regular Use or Capability.

  • Write as if English is First Language
  • Good Quality Skills. Regular Use or Capability.

  • Writing (Do Not Exaggerate)
  • Good Quality Skills. Regular Use or Capability.

  • Writing Experience in English
  • Good Quality Skills. Regular Use or Capability.

  • Writing Style (Well Written)
  • Good Quality Skills. Regular Use or Capability.


  • English Experience

    No experience..

Filipino

    Speaking Filipino
  • Good Quality Skills. Regular Use or Capability.

  • Writing
  • Very Good Skill Level. High Usage or Capability.


  • Filipino Experience

    No experience..

Spanish

    Speaking Spanish
  • Awareness but no Skill or Experience.

  • Writing
  • Awareness but no Skill or Experience.


  • Spanish Experience

    No experience..

Marketing

    Advertising
  • Beginner Quality Skill Level.

  • Article Writing and Re-Writing
  • Awareness but no Skill or Experience.

  • Blogging
  • Awareness but no Skill or Experience.

  • Branding
  • Awareness but no Skill or Experience.

  • Content Management
  • Awareness but no Skill or Experience.

  • Copywriting
  • Awareness but no Skill or Experience.

  • Email Marketing
  • Awareness but no Skill or Experience.

  • Facebook Marketing
  • Beginner Quality Skill Level.

  • Google AdSense
  • Awareness but no Skill or Experience.

  • Google Webmaster
  • Awareness but no Skill or Experience.

  • Keyword Tools and Research
  • Awareness but no Skill or Experience.

  • Marketing Plans
  • Awareness but no Skill or Experience.

  • SEO
  • Awareness but no Skill or Experience.

  • Social Media Marketing
  • Awareness but no Skill or Experience.

  • Telephone and Telemarketing
  • Average Quality Skills.

  • Traffic Geyser
  • Awareness but no Skill or Experience.

  • Video Marketing, YouTube etc.
  • Awareness but no Skill or Experience.


  • Marketing Experience

    No experience..

Webmaster

    Analytics (Other)
  • Awareness but no Skill or Experience.

  • Autoresponders
  • Awareness but no Skill or Experience.

  • Bing Webmaster Tools
  • Awareness but no Skill or Experience.

  • CPanel
  • Awareness but no Skill or Experience.

  • CSS
  • Awareness but no Skill or Experience.

  • Drupal
  • Awareness but no Skill or Experience.

  • FTP
  • Awareness but no Skill or Experience.

  • Google Analytics
  • Awareness but no Skill or Experience.

  • Google Webmaster Tools
  • Awareness but no Skill or Experience.

  • HTML
  • Awareness but no Skill or Experience.

  • Joomla
  • Awareness but no Skill or Experience.

  • Linux
  • Awareness but no Skill or Experience.

  • Magento
  • Awareness but no Skill or Experience.

  • Managing Servers
  • Awareness but no Skill or Experience.

  • MySQL Database Backup
  • Awareness but no Skill or Experience.

  • Theme Mods
  • Awareness but no Skill or Experience.

  • WAMPP
  • Awareness but no Skill or Experience.

  • Web Pages
  • Awareness but no Skill or Experience.

  • Woocommerce
  • Awareness but no Skill or Experience.

  • Wordpress
  • Awareness but no Skill or Experience.

  • XAMPP
  • Awareness but no Skill or Experience.


  • Webmaster Experience

    No experience..

Graphics and Design

    Adobe After Effects
  • Awareness but no Skill or Experience.

  • AutoCAD
  • Awareness but no Skill or Experience.

  • Autodesk 3ds Max
  • Awareness but no Skill or Experience.

  • Blender
  • Awareness but no Skill or Experience.

  • Cartoon or Character Drawing
  • Awareness but no Skill or Experience.

  • Cinema 4D
  • Awareness but no Skill or Experience.

  • Coreldraw
  • Awareness but no Skill or Experience.

  • Digital Art
  • Awareness but no Skill or Experience.

  • Dreamweaver
  • Awareness but no Skill or Experience.

  • Fireworks
  • Awareness but no Skill or Experience.

  • Flash
  • Awareness but no Skill or Experience.

  • Illustrator
  • Awareness but no Skill or Experience.

  • InDesign
  • Awareness but no Skill or Experience.

  • Logo Design
  • Awareness but no Skill or Experience.

  • Maya
  • Awareness but no Skill or Experience.

  • Motion Graphics
  • Awareness but no Skill or Experience.

  • Photoshop
  • Awareness but no Skill or Experience.

  • Web Page Design
  • Awareness but no Skill or Experience.


  • Graphics Experience

    No experience..

Programming

    Ajax
  • Awareness but no Skill or Experience.

  • Android Development
  • Awareness but no Skill or Experience.

  • ASP.NET
  • Awareness but no Skill or Experience.

  • C#
  • Awareness but no Skill or Experience.

  • C++
  • Awareness but no Skill or Experience.

  • Coldfusion
  • Awareness but no Skill or Experience.

  • Database SQL/MySQL
  • Awareness but no Skill or Experience.

  • Database Others
  • Awareness but no Skill or Experience.

  • Delphi
  • Awareness but no Skill or Experience.

  • Flex
  • Awareness but no Skill or Experience.

  • Game Development
  • Awareness but no Skill or Experience.

  • Javascript
  • Awareness but no Skill or Experience.

  • iOS Development
  • Awareness but no Skill or Experience.

  • Java
  • Awareness but no Skill or Experience.

  • JQuery
  • Awareness but no Skill or Experience.

  • Mobile Website Development
  • Awareness but no Skill or Experience.

  • Objective C
  • Awareness but no Skill or Experience.

  • OpenGL
  • Awareness but no Skill or Experience.

  • Oracle
  • Awareness but no Skill or Experience.

  • Perl
  • Awareness but no Skill or Experience.

  • PHP
  • Awareness but no Skill or Experience.

  • Python
  • Awareness but no Skill or Experience.

  • Ruby
  • Awareness but no Skill or Experience.

  • Visual Basic
  • Awareness but no Skill or Experience.

  • XCode
  • Awareness but no Skill or Experience.


  • Programming Experience

    No experience..

Business and Finance

    Accounting and Bookkeeping
  • Average Quality Skills.

  • Budgeting & Forecasting
  • Some Experience. Below Average Skills.

  • Business Analysis
  • Some Experience. Below Average Skills.

  • Business Plans
  • Some Experience. Below Average Skills.

  • Corporate Strategy
  • Beginner Quality Skill Level.

  • Financial Analysis
  • Awareness but no Skill or Experience.

  • Financial Forecasting
  • Awareness but no Skill or Experience.

  • Financial Management
  • Awareness but no Skill or Experience.

  • Inventory Management
  • Awareness but no Skill or Experience.

  • Inventory Research
  • Awareness but no Skill or Experience.

  • Negotiaition Skills
  • Awareness but no Skill or Experience.

  • Payroll
  • Awareness but no Skill or Experience.

  • Peachtree
  • Awareness but no Skill or Experience.

  • Project Management
  • Awareness but no Skill or Experience.

  • Strategic Planning
  • Awareness but no Skill or Experience.

  • Tax Preparation
  • Awareness but no Skill or Experience.


  • Business and Finance Experience

    No experience..

Administration

    Customer Support
  • Exceptional Quality Skill Level. Expert.

  • Data Entry
  • Excellent Skill Level. Skilled Professional.

  • Event Planner
  • Awareness but no Skill or Experience.

  • Medical Transcription
  • Beginner Quality Skill Level.

  • Research
  • Very Good Skill Level. High Usage or Capability.

  • Telephone Handling
  • Excellent Skill Level. Skilled Professional.

  • Time Management
  • Excellent Skill Level. Skilled Professional.

  • Travel Planning
  • Average Quality Skills.


  • Administration Experience

    No experience..

Real Estate

    Ad Posting and Marketing
  • Awareness but no Skill or Experience.

  • Direct Mail Marketing
  • Awareness but no Skill or Experience.

  • Prospecting
  • Awareness but no Skill or Experience.

  • REO Asset Management
  • Awareness but no Skill or Experience.

  • Telephone Support
  • Good Quality Skills. Regular Use or Capability.

  • Transaction Processing
  • Beginner Quality Skill Level.

  • Trustee Sale Tracking
  • Awareness but no Skill or Experience.


  • Real Estate Experience

    No experience..

Media Production

    Adobe Premiere
  • Awareness but no Skill or Experience.

  • Audacity
  • Awareness but no Skill or Experience.

  • Audio Production and Editing
  • Awareness but no Skill or Experience.

  • Camtasia or Screenflow
  • Awareness but no Skill or Experience.

  • Final Cut Pro
  • Awareness but no Skill or Experience.

  • Media Encoding
  • Awareness but no Skill or Experience.

  • Video Editing
  • Awareness but no Skill or Experience.

  • Sony Vegas
  • Awareness but no Skill or Experience.


  • Media Production Experience

    No experience..